Legacy Builder Design Doc

This eLearning course trains real estate agents in lead generation strategies to boost qualified leads and sales. The document outlines the target audience, business challenge, and interactive elements such as scenario-based activities and assessments. By the end, learners will have the skills and confidence to generate leads and contribute to Legacy Builder's growth.  

Additional Deliverables:  Job Aid 1, Job Aid 2, Job Aid 3

Murray Bank Design Doc

This client-facing financial course helps customers distinguish between needs and wants while introducing the 50/30/20 budgeting method. The design document outlines the target audience, business problem, learning objectives, and interactive features like a personalized calculator and practical examples. These tools give learners the confidence to make informed financial decisions, supporting their goals and reducing the risk of default. 

Murray Airlines Design Doc

This eLearning course equips airline customer service agents with the skills to handle angry customers effectively. The design document outlines the target audience, business problem, learning objectives, and interactive features like scenario-based interactions and custom feedback. By the end of the training, learners will have the tools and confidence to de-escalate conflicts, enhancing customer satisfaction and protecting the airline’s reputation.